Privacy Policy

Tutella takes the privacy of your personal information very seriously and has taken all measures in order to fully comply with the GDPR.

Please see below our Privacy Policy, which describes in detail how Tutella collects, stores and uses personal data.

What data we collect

When you use our website or contact us requesting help and advice, we collect the data that you directly provide us with, as listed below:

  • Name
  • Email
  • Telephone Number
  • Postal address
  • Date of Birth
  • The IP address from which you submit your enquiry

We collect the information above for the sole purpose of communicating with you in relation to your request. We will communicate with you either by email or by telephone.

Use and sharing of your Information

Tutella will only use your information with the purpose of providing you with services, products or information and will never share your information with any third parties without your permission. 

Storing your information

We keep your information for no longer than is necessary for the purposes it was collected for. The length of time we retain your personal information for is determined by operational and legal considerations. For example, we are legally required to hold some types of information to fulfil our statutory and regulatory obligations (e.g. health/safety and tax/accounting purposes).

Information of children

Tutella does not target and is not intended to attract children under the age of sixteen. Although visitors of all ages may navigate through our websites, we do not knowingly collect or request personal information from those under the age of sixteen without parental consent. If, following a notification from a parent, guardian or discovery by other means, a child under sixteen has been improperly registered on our site by using false information, we will cancel the child’s account and delete the child’s personal information from our records.

Links To Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Use of ‘Cookies’

Like many other websites, the Tutella website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.  This helps us to improve our website and deliver a better more personalised service. It is possible to switch off cookies by setting your browser preferences.  Turning cookies off may result in a loss of functionality when using our website.

Right to Access / Rectify / Erase your information

Please contact us in one of the following ways to obtain a copy of the information that we hold for you, as well as to ask us to correct your data, or erase your information. Alternatively, you may logon to our website and edit your account details independently.

By Email:

By Telephone: 0203 474 0887  

By Post: Data Processing Officer, Tutella Ltd, Norfolk House, St Ives, Huntingdon, Cambridgeshire PE27 5AF.

Review of this Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. This Policy was last updated in May 2018.

Contact Us

If you have any questions about this Privacy Policy, please email us at